Business Process Management

We offer ample digital strategy consulting services to support you at each step of strategy planning


Process Workflow Modeling

Intuitive, graphical representations of your unique processes, allowing you to visualize, analyze, and optimize your operations with tailor-made precision.

Process Collection Builder

Capture and manage data efficiently while seamlessly integrating with your BPM workflows for optimized process management.

Process Administration

Oversee, optimize, and ensure the efficiency and compliance of your workflows, keeping them aligned with your goals.

Document Management

Enhances BPM with organized, accessible documents for efficient, compliant workflows.

Enterprise Collaboration

Fostering effective teamwork, communication, and data sharing. It enables real-time collaboration among stakeholders, ensuring that processes run smoothly and efficiently.

Process Monitoring and Reporting

Tracking process-related data in real time and automated generating of relevant reports.

Process Analytics and Optimization

Gather and analyze data to fine-tune your business processes, identifying bottlenecks, enhancing efficiency, and achieving continuous improvement.

Changes Management

Empowers you to swiftly suggest, approve, and implement process changes to adapt to evolving business needs, ensuring agility and alignment with your goals.

Technology Integration

Connects our solutions with your corporate systems and diverse data sources, simplifying data sharing and ensuring seamless interaction between processes and applications

MERCIL's Approach to Business Process Management

Step 1: Deeply
understanding your

  • Gaining a deep contextual understanding of your strategic objectives. Your goals guide our BPM efforts, ensuring that every change aligns with your vision.

Step 2: In-depth
Analysis of Your
Business Processes

  • We work with you to pinpoint the specific processes that need improvement or optimization. This may include various aspects of your operations, from customer service to supply chain management.

Step 3: Document
Current Processes

  • We create visual representations to document your existing processes. This provides a baseline for improvement.

Step 4: Analyze Process
for Improvement

  • Our team analyzes the documented processes, identifying inefficiencies, bottlenecks, and areas for enhancement. We use key performance indicators (KPIs) to gauge performance.

Step 5: Redesign for

  • We redesign the processes to make them more efficient and effective. Our new process models incorporate best practices and optimizations.

Step 6: Implementation
with Care

  • We implement the redesigned processes, which may involve process automation, technology upgrades, and changes in work methods. We ensure the transition is smooth.

Step 7: Training and

  • We provide training to your employees, ensuring they understand the changes. Effective communication is key to a successful BPM adoption.

Step 8: Continuous
Monitor and Improve

  • Continuous monitoring and measurement of the new processes are critical. We collect data and make further optimizations to maintain alignment with your business goals.

Step 9: Scalability and

  • If the BPM initiative is successful, we explore scaling and expanding these practices to other areas of your organization.

Step 10: Adaptation to

  • In a dynamic business environment, we ensure that your processes remain adaptable to evolving market conditions.
Porawat Chimcherdsin
Chief Executive Officer
Schedule a call with us to
find out how we can help you!
02 278 1259

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